As we all continue to adjust our lives to the current COVID-19 crisis, it is important to us that we alleviate your concerns about all orders submitted from www.grandeurscents.com We want to ensure that our operator, USPS, FedEx, UPS, DHL , closely follow the guidance of global health experts as they continue to deliver their packages to us safely and on time. Most importantly, experts from the CDC (Centers for Disease Control) and the WHO (World Health Organization) have stated that the likelihood of contracting the COVID-19 virus by touching cardboard or other shipping container is low. If you placed an order, we will keep you informed if there is any interruption in your delivery. At Grandeur Scents we take care of every detail in the hygiene and security measures of COVID-19 when it comes to wrapping and packaging each of your orders. If you have any other concerns about your package or what we are doing to keep it safe, please feel free to contact us.
Our Shipping Policy
Our products are shipped within 2 to 8 days of receipt of your online purchase order. We use the following carriers: USPS, FedEx, UPS, DHL and others, depending on the destination it is shipped to. The shipping cost is calculated according to the carrier you select, USPS, FedEx, UPS, DHL and others, depending on the destination to which it is sent. We ship to anywhere in the world covered by carriers from USPS, FedEx, UPS, DHL. The cost of international shipments is determined by the transport providers USPS, FedEx, UPS, DHL and according to the destination to which it is sent. Orders are processed Monday through Friday, 9 a.m. at 6 p.m. EST. We do not ship on major holidays or weekends. Orders placed over a weekend are generally processed the next business day.